Shipping & Delivery
Everything you need to know about our Shipping - where we ship to...who we use...what options do we have available?
Where do you ship from?
All UK orders ship from our warehouse in Leighton Buzzard.It’s a tight, efficient operation — not a massive warehouse, but big enough to keep birds moving. From here, we ship to throughout the UK using the Royal Mail network. Our warehouse ships orde
How long does shipping take?
We ship all orders with Royal Mail straight from our UK fulfilment hub. We aim to dispatch same-day if you order before 12 noon, Monday to Friday. Standard delivery times after dispatch:. Most areas: 1–2 business days. You’ll get a tracking email as
Do you offer express shipping?
Not exactly — we use the very well-respected Australia Post as our freight partners. Their published delivery times from dispatch follow:. As we come close to Christmas, we will try to find an Express service as an alternative. If you’re up against a
Can I ship to multiple addresses?
Unfortunately, no. Each order can only be shipped to one address at a time. If you’re sending gifts to different people in different places, you’ll need to place separate orders — one for each shipping address. We know it’s not ideal if you’re sendin
Do you ship to PO boxes?
Yes — but it’s not our favorite method.Technically, Royal Mail does deliver to PO Boxes, but in reality, it can be slow or unreliable depending on the area. This tends to freak out the system sometimes!. If you’re able, we strongly recommend using a
Do you ship Internationally?
Can I Send a Metalbird to Someone Overseas?. Yes...but not from this website. For sending outside the UK, you’ll usually get a better, faster deal by ordering from one of our local Metalbird stores. Each region has its own website, local warehouse, a
How much does shipping cost?
(What you pay, why it costs that, and where it goes). We don’t mark up shipping. What you pay at checkout is what the courier charges us — sometimes a bit less, depending on the order. We’re not trying to profit on postage, just get your bird to you